Everything You Need to Know About Our Cleaning Services

Silver Brush Cleaning operates across all major Australian cities including Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra. We also service regional areas - please contact us to confirm availability in your location.

We offer residential cleaning, commercial cleaning, end of lease cleaning, deep cleaning, carpet cleaning, window cleaning, and specialty cleaning services. Each service is customizable to meet your specific needs.

You can book online through our website, call us directly, or request a free quote. We typically respond within 2 hours during business hours and can often accommodate same-day or next-day bookings.

Absolutely! We offer flexible scheduling including weekly, fortnightly, or monthly cleaning services. Recurring customers receive special rates and priority booking.

If you cancel at least 12 hours before your scheduled start, your $50 booking fee can be refunded or moved once to a new booking, subject to availability. Within 12 hours the booking fee is non-refundable, and a visit we cannot start because of failed access or an unpaid balance may be treated as a late cancellation. See our Terms and Conditions for the full policy.

Pricing varies based on property size, service type, and frequency. A standard 2-bedroom home starts from $159, while 3-bedroom homes start from $199. All prices exclude GST. Contact us for a personalized quote.

Yes! We provide free, no-obligation quotes for all services. Simply fill out our online form or call us, and we'll provide a detailed estimate within hours.

We accept all major credit cards, debit cards, bank transfers, and digital payment platforms including PayPal and Afterpay. Payment is due upon completion of service.

No, we bring all necessary cleaning supplies and professional-grade equipment. We use eco-friendly, Australian-made products that are safe for your family and pets.

A standard clean for a 2-bedroom home takes 2-3 hours, while a 3-4 bedroom home takes 3-4 hours. Deep cleaning services take longer. We'll provide an estimated timeframe with your quote.

Yes! We offer flexible scheduling including weekends and after-hours appointments. Just let us know your preferred time when booking.

Yes, absolutely. All Silver Brush Cleaning staff undergo comprehensive police background checks and are fully insured. We prioritize your safety and peace of mind.

Not at all. Many clients provide access while they're away. We have secure key management systems and can lock up when we're done. You'll receive updates throughout the service.

We have comprehensive insurance coverage. In the rare event of damage, report it immediately and we'll handle the claim promptly. Our track record speaks for itself - we take extreme care with your property.

We offer a 100% satisfaction guarantee. If you're not completely happy with our service, we'll return within 72 hours to re-clean any areas of concern at no extra charge.

Your satisfaction is our priority. Contact us within 72 hours of service, and we'll send a team back to address any concerns immediately, completely free of charge.

Yes! Our end of lease cleaning comes with a bond-back guarantee. If your property manager requests additional cleaning, we'll return at no extra cost to ensure you receive your full bond.

Our comprehensive end of lease service includes all rooms, kitchen appliances, bathrooms, windows, walls, carpets, and outdoor areas. We follow the REIQ cleaning checklist to ensure compliance.

We recommend booking at least 1-2 weeks in advance, especially during peak moving season (December-January). However, we can often accommodate last-minute bookings if needed.

Yes! We provide professional commercial cleaning for offices, retail spaces, medical facilities, schools, and more. We offer after-hours service to minimize disruption to your business.

Absolutely. We work with you to create a tailored cleaning schedule and checklist that meets your specific business needs, industry requirements, and budget.

You can reach us by phone at 0412 004 459, email at support@silverbrushcleaning.com.au, or through our online chat. We respond to all inquiries within 2 hours during business hours.

Yes, we provide emergency cleaning services for urgent situations. Contact us directly and we'll do our best to accommodate your needs as quickly as possible.