How to Prepare Your Home Before the Cleaners Arrive

1. Clear surfaces and floors

Put away loose items such as toys, laundry, paperwork and personal belongings so cleaners can reach benchtops, floors and skirting boards. Anything left out may be cleaned around rather than under.

2. Secure valuables and fragile items

Put jewellery, cash and important documents somewhere safe, and move delicate or sentimental items out of the way so there is no risk of accidental damage.

3. Plan for pets and access

Let us know about pets so they can be kept comfortable and safe, and make sure the team has clear access, whether you are home, using a lockbox or leaving a key with your agent.

4. Tell us your priorities

Flag the areas that matter most, such as a stained shower screen, a greasy rangehood or a sticky patch on the floor. Mentioning them at booking helps the team plan their time around what you care about.

5. Check utilities and parking

Make sure water and power are on, and tell us about parking and building access, especially for apartments with loading restrictions.

The Takeaway

A little preparation takes about ten minutes and means more of the visit goes into cleaning. Send us any special requests when you book and we will plan around them.